Thank you for buying our courses and training program. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it is an instructor-led or self-paced training.
As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course on Covints Network, you agree to our Privacy Policy, Terms of Use and refund policy
Our refund policy is as follows:
Cancellation & Refunds: Online Training
For Self-Placed Learning:
Raise refund request within 7 days of purchase of course. Money back guarantee is void if the participant has accessed more than 25% content or downloaded the E-Book or any study material.
For Instructor Led Training:
Raise refund request within 7 days of commencement of the first batch you are eligible to attend. Money back guarantee is void if the participant has accessed more than 25% content of an e-learning course or has attended Online Classrooms or Training session/received recordings for more than 1 day.
Also, In case a user downloads the E-Book for the course the money back guarantee will be void.
If you raise a refund request after 7 days but within 20 days of purchasing the course, you will receive 75% of the total fees paid by you. However, no refund will be provided if you raise a request beyond 20 days of purchasing the course.
Cancellation & Refunds: Classroom Training
Covints Network, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrolments, instructor illness or force majeure events (like floods, earthquakes, political instability, etc.)
Refund request can be initiated in two ways
Refunds: Duplicate payment
Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 10 working days post intimation by the customer.
Note: All refunds will be processed within 10 working days after the refund request is approved by Covints Network depending on your card issuer's policies.
Shipping
Contact Us
If you have any questions on how to return your item to us, contact us.
Email id here:support@covints.com
Contact Number: +91 80 6757 7734
Postal Address:Covints Network (OPC) Private Limited
Level 8, Tower 1, Umiya Business Bay
Cessna Business Park, Kadubeesanahalli,
Marathahalli - Sarjapur Outer Ring Road,
Bangalore - 560 103, Karnataka, India.
Email: info@covints.com
Land line Number -+91 80 4378 0085